To begin the claim process for a shipment, please enter the Service Request or tracking number in the box to continue filling out the form. Likewise, we are providing the phone number of our Contact Center in case you have any questions during the process or additional comments:
Compensation request
Submit a Compensation Request for merchandise that has been damaged, is missing, or has been stolen by third parties.
Secure Shipments
With us you obtain services that nobody else offers, with guaranteed security and unmatched speed.